Contact Us and FAQ
To contact us please fill in the form and click send.
We try to answer every email in less than 12 hours.
Hamagshimim Street 1 Moshav Hibat Zion 38885 Israel
Frequently asked questions
Shipping back to us
Before shipping back please make sure you contact our customer service to receive
instructions. A package sent incorrect may be held by the Israeli custom.
Our customer service details are just above.
Do you ship to all countries?
We ship to all countries.
What are the shipping prices to world wide?
Shipping prices changes according to number of books. For more information please go to Shipping
Can I track my order?
The EMS shipping can be tracked. The registered shipping shows only the sending
date and cannot be tracked.
What do you do if my package is lost?
We will file a lost package report to Israeli post service and if they confirm
the lost we will ship your order again.
Price in other Currencies:
Can I see the price in my local currency?
Yes you can. In the shopping cart you can choose another currency to display
the total price.
Payments Money back guarantee:
What type of payment do you accept?
We accept credit card, Paypal payment (which include e-checks), Bank transfer
and western union payment. For more details on bank transfer and western union
payment, please write to firstname.lastname@example.org
If I decide I don’t like the item, can
I return it and be refunded?
Do you give full money back guarantee?
We give full money back guarantee including the shipping cost to you. We do
not pay for the shipping cost back to us.